Have questions ?

General questions

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• Is Zinifex Limited incorporated?

  Zinifex Limited is a legal financial investment company incorporated in Australia. Registered Office address: Level 15, 380 St. Kilda Road Melbourne, Victoria.

• Who is qualified to open an account with Zinifex Limited ?

  Any individual (except for persons under the age of 18; as well as citizens of any countries where the Company does not provide their specified services).

• How do I start investment with Zinifex Limited?

  All you need is to create an account. After registration, login into your Zinifex Limited account then go to the investment section and make your first deposit.

• Is it free of charge to open an account?

  Yes, it is totally free of charge.

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Account Questions

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• How long does it take to make my investor account active?

  Your account will be active immediately after registration.

• How many times can i place re-investments?

  an investor is only allowed to place 3 consecutive reinvestments. it is required to make external deposit to continue reinvesting.

• How may I access my account?

  You can log into your account by clicking the Login link then enter your username and password.

• How can I control my account?

  In order to control your account you need to navigation the menu in the left corner of your account dashboard.

• Can I change my account details?

  You may change your account details on Profile page.

• How secure is user accounts and personal data?

  All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our investors are mediated exclusively via secured internet connections.

• How many accounts can I open on the site?

  Any investor can have only one account. In the event of multiple registrations from your device we have rights to suspend all of your accounts.

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Deposits Questions

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• How may I make a deposit?

  You may make your deposit by choosing any investment package of your choice then type your desired amount in the 'Amount' field, choose payment system and click 'Proceed'. Follow further instructions of your payment system.

• When the deposit should be activated?

  Your deposit should be activated after blockchain confirmation. If you use cryptocurrencies it could be some time which is required for getting confirmations by the cryptocurrency network. For deposits in cryptocurrencies we need at least 1 confirmation. If your deposit hasn't appear in your account after 30 minutes, please contact support.

• Where can I read about the investment plans?

  You can check all actual investment plans in your member area on Make Deposit page.

• How can I withdraw my profit?

  In order to withdraw your profit you need to navigate to "withdrawal" page in your dashboard. Please input withdrawal amount and choose payment system which you have used for making your deposits.

• How soon after withdrawal request will the money appear on my payment account?

  Your request will be processed instantly. We do everything possible to reduce awaiting time of our investors.

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